We ship with DPD, KDZ and Post.nl from € 4.85 The shipping costs depend on the weight. You will see this in your order in the webhop.
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Frequently Asked Questions
Below you will find answers to the frequently asked questions, if your question and answer is not listed, please do not hesitate to contact us!
Payment is safe and fast via iDeal, PayPal and credit card.
We aim to have to your order with you within 1-4 working days from the time you place your order for all European addresses and 2-5 working days for all international addresses.
Do you want to return a product? First fill in the return form before sending! Returns are possible within 14 days after receipt of the goods. The shipping costs are for you. Goods can only be returned in their original condition and packaging.Refunds within 5 working days after receipt and processing of the return.
Our general terms and conditions can be found here and can be viewed or downloaded. Do you have questions? Then don’t hesitate to contact us. This can easily be done via the contact form below or our contact details above.
Our privacy statement can be found here and can be viewed or downloaded.
Shinsuke Koi
Shinsuke Koi Products focuses on the development of products that improve the living environment of the Japanese Nishikigoi. When the water quality is good, the koi will also do well. Our starting point in the development of our products is to look at koi in its most natural environment. Our vision is therefore “Making koi beautiful in the ideal surrounding!”
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